Pick the Right Channel
Questions about how PromptPrepare works or getting started.
Licensing, enterprise plans, or commercial integrations.
Co-marketing, integrations, API partnerships, or affiliate programs.
Bugs, broken features, or unexpected behavior in any of our tools.
Got an idea? We read every suggestion — many have shipped.
Security disclosures, abuse reports, or content concerns.
Contact Info
promptprepare@gmail.com
Response Time
Within 24 hours
Availability
Mon – Fri, 9am – 6pm UTC
Your message is encrypted in transit and only visible to our core team. We never share contact details with third parties.
Common Questions
How quickly do you respond?+
We reply to all messages within 24 hours on business days (Mon–Fri, 9am–6pm UTC). Bug reports and security issues are triaged within 4 hours.
Can I suggest new features?+
Yes — we actively read every feature request. Many features on PromptPrepare came directly from user suggestions. Use the Feature Request subject when submitting your form.
Do you support enterprise teams?+
Yes. We offer Enterprise plans with dedicated support, custom prompt templates, API access, and team management. Select 'Enterprise / Teams' in the subject dropdown.
Can developers collaborate or contribute?+
We love collaborating with developers. Reach out via the Partnership inquiry type or follow us on GitHub to stay up to date with open-source opportunities.
How do I report a bug?+
Select 'Bug Report' from the Subject dropdown and describe exactly what you did, what you expected to happen, and what actually happened. Screenshots help a lot.
Still Have Questions?
Explore our AI prompt guides, browse tools, or check out the blog for detailed answers.